Effective Date: June 17, 2026
Business: Matthews Turf Management
These Terms of Service describe the general terms that apply when you use the Matthews Turf Management website, submit a quote request, communicate through website forms or chatbot tools, or request information about lawn care, weed control, outdoor pest control, tree and shrub care, turf maintenance, or related services.
By using this website or submitting information to Matthews Turf Management, you agree to these Terms of Service. If you do not agree, please do not use the website or submit information through online forms.
The Matthews Turf Management website is provided to share information about lawn care, weed control, outdoor pest control, tree and shrub care, turf maintenance, service areas, quote requests, and related customer support. The website is informational and does not replace a direct service evaluation, written proposal, signed agreement, or professional recommendation specific to your property.
Matthews Turf Management may describe services such as lawn fertilization, weed control, fire ant control, mosquito control, flea and tick control, perimeter pest control, mole cricket control, tree and shrub care, and treatment-focused turf maintenance. Service descriptions are general and may not apply to every property, location, season, turf type, pest condition, or service request.
| Website Service Information | Important Limitation |
|---|---|
| Lawn fertilization | Results depend on turf condition, weather, season, watering, soil, mowing, pests, and ongoing maintenance. |
| Weed control | Weed pressure can be recurring, and visible results may vary by weed type, timing, weather, and follow-up care. |
| Outdoor pest control | No outdoor pest service can guarantee zero mosquitoes, ants, fleas, ticks, mole crickets, or other pests. |
| Turf maintenance | Matthews Turf Management focuses on treatment-based turf support and may not provide basic mowing services unless separately offered. |
| Service areas | Listed service areas are general. Address-level availability must be confirmed by the team. |
Submitting a quote request does not create a service agreement, guarantee a specific price, guarantee service availability, or guarantee a specific appointment time. Matthews Turf Management may need to review your property location, property type, service needs, lawn condition, pest pressure, and other factors before providing a recommendation or quote.
Any quote, estimate, promotion, or service recommendation is subject to review, correction, availability, and the final terms provided by Matthews Turf Management. If a promotion is displayed on the website, it may be subject to eligibility requirements, service limitations, expiration dates, autopay requirements, or other conditions.
Service availability depends on location, route scheduling, season, weather, staffing, property access, service type, and other operational factors. The website, chatbot, and forms may collect preferred timing, but they do not guarantee that an appointment is confirmed unless Matthews Turf Management directly confirms it.
Weather, unsafe conditions, property access issues, equipment availability, or other circumstances may require rescheduling or changes to service timing.
Customers and prospective customers are responsible for providing accurate information when requesting a quote, scheduling service, or communicating with Matthews Turf Management. This may include the correct property address, contact information, property type, service concerns, gate or access information, pet information, irrigation concerns, and any relevant property conditions.
Customers are also responsible for following any service preparation or post-service instructions provided by Matthews Turf Management. Failure to provide accurate information or follow instructions may affect service results, scheduling, or availability.
Lawn and outdoor pest results can vary. Turf health, weed pressure, pest pressure, weather, irrigation, mowing practices, soil conditions, shade, property use, neighboring properties, and seasonal conditions can all affect results.
Matthews Turf Management may recommend a practical plan based on the information available, but the website does not guarantee specific results, immediate improvement, total weed removal, complete pest elimination, perfect turf color, or permanent resolution of lawn or pest problems.
Website content, chatbot answers, service descriptions, blog content, FAQ answers, and marketing materials are for general informational purposes only. They should not be treated as a final diagnosis, guaranteed recommendation, legal advice, safety advice, or chemical-use instruction.
If you have questions about a specific service, treatment, product, safety information, or property condition, contact Matthews Turf Management directly so the team can review your situation.
If Matthews Turf Management offers paid services, invoices, recurring service plans, promotions, or autopay options, those items may be governed by separate written terms, invoices, service agreements, payment processor terms, or customer authorizations. Website information does not override any written agreement or payment authorization.
Customers are responsible for paying approved charges according to the terms provided by Matthews Turf Management. Any billing questions, cancellations, refund questions, or account changes should be directed to the Matthews Turf Management team.
When you submit a form, request a quote, use the chatbot, call, text, or email Matthews Turf Management, you authorize the team to contact you about your request using the contact information you provide. This may include phone calls, text messages, emails, or other communications related to quotes, scheduling, service questions, follow-up, or customer support.
Message and data rates may apply for text messages. You may request to stop promotional communications, but service-related communications may still be sent when necessary to respond to your request, manage scheduling, or provide support.
You agree not to misuse the website, forms, chatbot, or communication tools. Prohibited uses include submitting false information, interfering with website operation, attempting unauthorized access, uploading malicious content, scraping content without permission, harassing staff, impersonating another person, or using the website for unlawful purposes.
Matthews Turf Management may restrict or block access to the website or communication tools if misuse is suspected.
The website, text, design, images, logos, service descriptions, graphics, layout, and other content are owned by Matthews Turf Management or used with permission, unless otherwise stated. You may view the website for personal or business inquiry purposes. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission.
The website may use or link to third-party tools such as maps, analytics, advertising platforms, review sites, CRM systems, chat tools, payment processors, social media platforms, or external websites. Matthews Turf Management is not responsible for third-party websites, platforms, policies, content, or service availability.
Use of third-party services may be governed by their own terms and privacy policies.
To the fullest extent permitted by law, Matthews Turf Management is not liable for damages arising from website use, inability to use the website, reliance on general website information, third-party links, technical issues, or online communication delays.
Nothing in these Terms of Service is intended to limit rights or responsibilities that cannot be limited under applicable law. Any service-specific issue should be addressed directly with Matthews Turf Management according to the applicable service agreement, invoice, or customer communication.
The website is provided on an “as available” basis. Matthews Turf Management does not guarantee that the website, forms, chatbot, or online tools will always be available, error-free, secure, or uninterrupted. Website content may be updated, removed, or changed at any time.
Matthews Turf Management may update these Terms of Service from time to time. When updates are made, the effective date may be revised. Continued use of the website after updates means you accept the updated terms.
These Terms of Service are intended to be governed by the laws applicable to the business location and services of Matthews Turf Management, unless another governing law is required by a written agreement or applicable law. Matthews Turf Management should confirm the proper governing-law language with legal counsel before publication.
If you have questions about these Terms of Service, website use, quote requests, or service information, please contact Matthews Turf Management through the website contact form or quote request page.